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Meeting Notice - January 26, 2017

January Dinner Meeting

Thursday, January 26, 2017

RSVP before noon on Monday, January 23rd, below


Keynote Presentation

The Secret Sauce to Creating Remarkable Customer Experiences
Presented by Dee Ann Turner
Vice President, Enterprise Social Responsibility

In this talk, Dee Ann explains the dynamic and powerful culture within Chick-fil-A that fuels remarkable experiences for their guests.  She will share stories of how Chick-fil-A created that culture. and how it contributes to making Chick Fil-A a great place to eat and a great place to work.

Dee Ann Turner is Vice President, Enterprise Social Responsibility, for Chick FilA,
where she began her career more than 30 years ago. She previously served as the Vice President, Corporate Talent for 16 years. Her first book, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture, reveals the secret sauce behind building and growing Chick-fil-A’s revolutionary business model. Turner believes talent offers competitive advantage in any organization, and companies that recognize the value of individuals can succeed not just ethically, but financially as well. In addition to serving as past Chairman of the Board, the Kenya Project, past Board Member, Proverbs 31, Advisory Board Member, Lubbock Christian University Business School, and Board of Advisors, First Care Clinics, the married mother of three is also active with a variety of family focused missions that support women and children.

For more information, please visit DeeAnnTurner.com.


(0.3 RU in person.  0.2 RU on-line)

Mini Presentation 

Selecting Talent that Creates a Great Customer Experience
Presented by Dee Ann Turner

Chick-fil-A uses the 3 C’s of Character, Competency and Chemistry to select franchisee and corporate talent.  This process lays the groundwork for great customer experiences.  Dee Ann will explain how Chick-fil-A has made people decisions top priority in its nearly 70 year history and how great people decisions have been instrumental in their success.


(0.3 RU in person.  0.2 RU on-line)


Crowne Plaza Ravinia, 4355 Ashford Dunwoody Rd NE, Dunwoody, GA 30346-1503

5:30 P.M. Social Period & Registration

5:45 P.M. Workshop Begins

6:30 P.M. Dinner Begins

7:30 P.M. Speaker / Keynote Program Begins

In Person: $30 Member, $40 Non-Member and member with late reservation, $50 Non-Member late reservation.

On-line Keynote session: $15.

On-line Workshop session: $10.

On-line PayPal payment REQUIRED for all transactions.

In-Person Reservations


On-Line Workshop Presentation Reservation


On-Line Keynote Presentation Reservation



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ASQ Boyles Scholarship

Applications Being Accepted for the Greater Atlanta Section of ASQ Boyles Scholarship

Applications for scholarships in the amount of up to $500 are being accepted through January 20, 2017.

Qualifications for the scholarship are as follows:

1.   Must be an ASQ member, immediate family member of an ASQ member, or sponsored by an ASQ member

2.  Must be seeking a degree in quality or closely related field

3.  Must have earned a minimum of 60 semester hours of academic credit and have a minimum GPA of 2.5/4.0

Application forms may be downloaded Here

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Educational-Training Opportunities

The Greater Atlanta Section is delighted to announce special educational – training opportunities for our members.   Beginning January 1, 2015 all Atlanta ASQ members will be eligible to enroll for any continuing education course offered by the Institute of Industrial Engineers in Norcross, GA.   ASQ members will receive a discount of 40% off the regular registration fee.

In order to take advantage of this very special rate please follow these steps:

  1. Identify the course that you would like to take.  A complete schedule can be found at http://www.iienet2.org/iietrainingcenter/CourseSchedule.aspx.
  2. Download the registration form here:  CorporatePartner_TrainingRegForm_ASQ
  3. Complete the form and email the completed form to [email protected]
  4. IIE will confirm your registration via email.
  5. Attend the seminar and learn.

Self-paced courses are also available





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