February Dinner Meeting
Thursday, February 25, 2016
RSVP before noon on Monday, February 22ndReservations
Taking Quality to the Enterprise
Presented by Jacob Stoller
While W. Edwards Deming’s revelation that “quality is made in the boardroom” is widely celebrated, few leaders run their businesses accordingly. The exceptions are those who have fully embraced the Lean management principles that Deming helped establish in Japan over 50 years ago.
Such exceptional leaders offer a unique perspective on the meaning of quality. Through their stories and insights, we learn that Deming’s bold vision calls for not just methods, but profound leaps of faith in people, processes, and the nature of work.
This talk, based on research for Jacob’s book The Lean CEO, will highlight pivotal moments where the leaders took these leaps of faith and changed the history of their companies. We’ll explore the groundbreaking work of CEOs such as Mike Lamach of Ingersoll-Rand, Brian Walker of Herman Miller, Steve Brenneman of ATC, John Toussaint of Thedacare, Jim Lancaster of Lantech, Art Byrne of Wiremold, and others.
Jacob Stoller is an author, speaker, and consultant specializing in communication between experts and outsiders in areas such as Lean management, information technology, accounting, and engineering. A frequent commentator in the business press, Jacob has delivered a variety of learning events in Canada and the US, and authored reports, training materials, and other corporate documents for clients such as Microsoft, Dell Computer, Staples, Pitney Bowes, International Data Corporation (IDC), CMA Canada, and the Conference Board of Canada. Jacob’s recent book The Lean CEO uses CEO narratives to bridge the communication gap between Lean experts and the general business community.
Spreading Continuous Improvement Culture through Storytelling
When it comes to winning the buy-in that continuous improvement demands, data-intensive PowerPoints and executive proclamations fall woefully short. Stories, on the other hand, are proven to be 22 times more effective than statistics alone when it comes to winning hearts and minds.
This 45-minute mini-workshop will help participants spread the culture of continuous improvement through stories and narratives. Through several examples, we will introduce the four essential elements of stories that inspire change: Relevance, Authenticity, Values, and Epiphany (RAVE). Participants will then learn how to apply this model to their own success stories, which they are encouraged to bring to the session.
Hilton Suites Hotel, 6120 Peachtree-Dunwoody Road, Atlanta, GA 30328
5:30 P.M. Social Period & Registration / Cash Bar
5:45 P.M. Mini Presentation Begins
6:30 P.M. Dinner Begins
7:30 P.M. Speaker / Main Program Begins
$25 Member, $35 Non-Member and member with late reservation, $45 Non-Member late reservation. On-line PayPal payment REQUIRED.